[Home]  [Company]  [Industry Support]  [Products and Services]  [Contact us]  [Conference Schedule]

Highlights: [Dallas, TX]  [Houma, LA]  [Polk, FL]  [Volusia, FL]  [Automatic Voice Notification]  [Skip-Tracing]

Stakeholders: [Elected Official]  [Judicial]  [IT]  [Collections Manager]  [Collector]  [Taxpayer]

 

Dallas County, Texas.

With a population that exceeds 2.4 million, their County Clerk and staff continue to be instrumental in shaping state and national justice collections and compliance policy and program behavior. They have a dedicated collections department that manages thousands of active payment and community service plans for a dozen County Courts and two Appellant Courts.  At last count, they had over 100,000 defendants and references with almost 2,000,000 due diligence events logged.

Unique highlights:

• Daily, automated FTP synchronization with their mainframe case management system for cases, assessments and payments

• Automated Voice Notification (AVN) information provided to Global Connect®

• Skip-tracing information provided to LexisNexis Accurint®

• Bilingual documents and outbound call messages based on defendant language preference

• Juveniles with severable or split responsibility on the same case

• Average annual collections exceed $12,000,000.00

 

"National collections and compliance innovators and pioneers..."