[Home]  [Company]  [Industry Support]  [Products and Services]  [Contact us]  [GCAT Conference]

Highlights: [Dallas, TX]  [Houma, LA]  [Polk, FL]  [Volusia, FL]  [Automatic Voice Notification]  [Skip-Tracing]

Perspectives: [Elected Official]  [Judicial]  [IT]  [Collections Manager]  [Collector]

 

Beginning-to-end Solution 

Collections and compliance are people processes. In most cases, often with a little encouragement, people will do the right thing. 

It takes hardware, software and "peopleware" to deliver a complete solution. We have taken great care in engineering an affordable, scalable and granular solution that can support any public sector collections process: property tax, merchant restitution (hot checks), victim restitution, child support, indigent health care reimbursement, library, etc. We have a simple 1-2-3 approach. First, we educate you on features, functionality, and our industry relationships. Next, you educate us on your current practices, goals and objectives. Together, we mutually consult with you and blueprint your new collections and compliance business process. 

Our automated collections and compliance workflow provides you with the ability to offer payment and service plans; cashier partial payments; prorate cashiering across assessments per your unique protocol; generate dunning letters and calls; share your information; implement business rules to accommodate special circumstances for adjudicated cases, non-adjudicated cases, adults, juveniles, probation expiration dates, automated assessments (transaction fees, time-payment fees, etc.)  All at your fingertips.  Stop wasting a significant portion of your time reviewing cases to determine who owes what, owes when, etc.

Unlike the competition that sells their process and requires you to adapt to it, we offer a foundation of features, functionalities, and technologies, coupled with professional services, that can be rapidly configured to accommodate your current requirements and expectations. More importantly, your solution can readily adapt to unexpected requirements that tend to surface as a result of local, state or federal polices, procedures and mandates.  See the difference?    

Our goal is to position you to focus on the business process of collecting revenue and obtaining compliance - not all the underlying dependencies: hardware, software, shuffling data between your IT department and other vendors, etc.      

"Maximizing taxpayer value"